Pursuant to Law No. 6698 on the Protection of Personal Data ("KVKK"), you are hereby informed by this Disclosure Notice, by the operator of the rankzupAI brand acting as the data controller identified below, about the processing of your personal data.
Payment/invoice data: full name/legal title, IBAN (sending party information) and billing address received via bank transfer receipts. Card data such as credit card number, expiry date or CVV is never collected or stored by rankzupAI in any way — payments are currently taken by bank transfer.
Marketing communication data: the brand, industry and (if provided) email address of visitors who fill in the free test form.
3. Purposes of Processing Personal Data
Account creation, authentication and session management
Subscription/plan management, quota tracking and billing
Operating the technical infrastructure required for the product to function (server, email notifications, error tracking)
Customer support and request/complaint management
Service improvement, security and prevention of fraud/abuse
Fulfilling legal obligations (tax, accounting, responding to requests under KVKK Article 11, etc.)
Product updates and marketing communication, provided your explicit consent exists
4. Data Transmission to AI Platforms — Critical Note
The core function of rankzupAI is to measure how your brand appears in the answers of artificial intelligence platforms such as OpenAI (ChatGPT) and Google (Gemini). For this measurement, your questions (e.g. "which is the best brand of X?") are sent to the APIs of the relevant providers.
No personal data of yours (full name, email, IP address, etc.) is included in these API calls. Only the brand name, product/service information and industry information required for the measurement are sent to the APIs. This information belongs not to you but to the brand you track, and as a rule is already publicly available commercial information. Therefore, transmissions to the OpenAI/Google APIs do not constitute a "transfer of personal data" within the meaning of the KVKK.
5. Parties to Whom Personal Data Is Transferred
Your personal data may be transferred to the following categories of recipient groups, solely for the stated purposes:
Server hosting and infrastructure providers
Email delivery (SMTP) provider — for notification and account emails
Telegram — only via the alert channel you connect at your own request
Legally authorized public institutions and organizations (upon request)
As explained in Article 4 above, no personal data is transferred to AI providers such as OpenAI/Google; only brand/industry information is transmitted to these providers.
6. Retention Period of Personal Data
Your personal data is retained for as long as your account is active and for the period required by the purposes above. Following your account closure request, and without prejudice to statutory retention obligations (e.g. billing records required under tax legislation), your data is deleted, destroyed or anonymized within a reasonable period.
7. Your Rights as a Data Subject (KVKK Art. 11)
Pursuant to Article 11 of the KVKK, you have the following rights:
To learn whether your personal data is being processed
To request information about it if it has been processed
To learn the purpose of processing and whether it is used in accordance with that purpose
To know the third parties to whom it is transferred domestically or abroad
To request correction if it has been processed incompletely/incorrectly
To request its deletion/destruction within the conditions set out in the KVKK
To request that correction/deletion operations be notified to the third parties to whom the data was transferred
To object to an outcome to your detriment arising from analysis by automated systems
To request compensation for damages if you suffer loss due to unlawful processing
8. How to Apply
To exercise the rights above, you may send your request, together with information verifying your identity, to kvkk@rankzup.ai. Your application will be concluded free of charge within at most 30 days, depending on its nature.